Responsibilities: Provide first-class customer support via phone, email, and chat. Troubleshoot and resolve customer issues with a smile. Guide customers through our products and services, ensuring they have a fantastic experience. Collaborate with the tech team to report and track customer feedback and issues. Contribute to a positive and supportive team environment. Requirements: Excellent communication skills, both written and verbal. A customer-first mindset, with a passion for helping others. Ability to think on your feet and solve problems creatively. Experience in customer service is a plus, but not required. Tech-savvy with a willingness to learn about our products and services. We Offer: A vibrant and inclusive company culture. Competitive salary with performance bonuses. Comprehensive benefits package including health, dental, and vision insurance. Opportunities for professional growth and development. Flexible work arrangements to balance your work and personal life. About Vitality Inc.: At Vitality Inc., we're more than just a tech company. We're a team of innovators and problem-solvers dedicated to improving the everyday lives of our customers. Join us on our journey to create meaningful change in the world.