|Location||Las Vegas, Nevada|
|Date Posted||November 20, 2023|
|Category|| Call Centre / CustomerService |
|Job Type|| Permanent |
JOB SUMMARY: The primary role of the Host/Cashier is to ensure that all guests are greeted cheerfully, accurately complete all cashier transactions. ESSENTIAL JOB FUNCTIONS: Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Accurately inputs all orders into the POS terminal. Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. Maintain high levels of customer service at all times. Thanks guests for their patronage. Maintain appropriate level of stock items in area. Assist in maintaining display cases and pastry par levels. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist all co-workers as needed. Assist Management in getting food product to customer. Assist in training new Fountain Counter Persons and new Management staff during their training period. Responsible for periodical cleaning tasks assigned by Management. Attends mandatory meetings and training classes as assigned. Resolved guest complaints expeditiously and inform Management of the complaints QUALIFICATIONS: Must be congenial and have neat, professional appearance with good personal hygiene. Excellent interpersonal skills, with the ability to listen effectively, and communicate in a positive manner with Team members guests and Management Friendly, outgoing personality with smiles. Ability to manage several priorities simultaneously Must be able to read, write, and communicate in English effectively. Reliable and conscientious. Must be flexible to constantly changing work environments, service positions and outlet team structures. Ability to interface effectively with customers, public and co-workers. Present a willingness to please attitude. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.