Packaging Machinery Remote (Telephone) Support Engineer

at Diedre Moire Corporation, Inc
Location Dallas, Texas
Date Posted May 2, 2024
Category Call Centre / CustomerService

Description

Act as the Advanced Customer Service Technician for a team of Field Service Engineers. Guide them by remotely (phone & email) providing real-time solutions to problems in the field. Utilize manufacturer's available manuals and documentation to resolve complex mechanical and electrical malfunctions. Requires: Expansive knowledge of Beverage Packaging Machiunery and Programmable Controllers, Sensors, Actuators, Human Machine Interfaces, Servos and Motors on Machinery to provide consultation from in-house. Expert level troubleshooting skills - able to trace mechanical and electrical problems to the source using creative problem solving and available documentation Professional communication skills - able to speak clearly and effectively with Field Service Engineers providing comfort and assistance throughout the process. Track record servicingPackaging Machinery - must be a proven technical expert in maintenance and repair of Controls, Machine Data Networks, Sensors, Machine Interfaces, etc. with a desire to continually learn company's product line. Enjoy all the benefits of a field service position without the hassle of daily travel. Enjoy being a very important part of the Service organization and lead technicians to success by providing expertise. Receive generous compensation, paid time off, retirement plan, full benefits and more. For complete details contact Christopher Moreno at: ext 264 Or submit resume online at: Or email to: Please reference when responding. Diedre Moire Corporation, Inc. Diedremoire_dot_com WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. CONSIDERED EXPERIENCE INCLUDES: Field Engineer Field Service Field Technician Programmable Controllers Sensors Actuators Human Machine Interfaces Servos Motors PLC Manintenance Repai Packaging Machinery Fillers Cappers beverage DISCLAIMER: We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers. Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath. If you submit an application or resume which contains your email address, we will use that email address to communicate with you about this and other positions. We use an email quality control service to maintain security and a remove and dead address filter. To cancel receiving email communications, simply send an email from your address with the word "remove" in the subject line to Or, visit the website at jobbankremove_dot_com. If you have further concern regarding email received from us, call .

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