RV Parts Customer Service

at Family RV - Cincinnati
Location Cincinnati, Ohio
Date Posted September 23, 2022
Category Call Centre / CustomerService
Job Type Permanent


RV Parts Customer Service - We offer a fun and positive culture, career growth, and great benefits. The Role: We are looking for a RV Parts Customer Service to join our incredible team. Compensation: $45,000-$45,000/yr Benefits: We offer a comprehensive benefit package including medical, dental, vision, disability, FSA's, and life insurance. We also paid time off, 401k, and an employee assistance program. We are a growing RV Retailer company based in Fort Lauderdale that offers robust learning opportunities for all associates, best-in-class leadership development programs, and a commitment to invest in and grow our associates' careers. We believe in leading by example, great communication, courage, accountability, innovation, and showing up everyday with a strong sense of commitment and high level of passion for what we do and for the customers and associates we serve. Parts Customer Service Responsibilities include, but are not limited to: Determine specialized product needs and services by working directly with customers Provide estimates for designated installations prior to scheduling appointment Ability to multi task in a fast paced environment. Keep customers apprised of work progress Ability to communicate with customers as well internal staff. Verbal and Written(email) Solid computer system ability and awareness. Ability to follow company policies and procedures and implement those to a growing staff. Requirements: Previous customer service experience is preferred Previous RV product or camping lifestyle experience preferred Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies A Valid Driver License is Mandatory The Company: RV Retailer is the fastest growing RV Company with more than 90+ RV dealerships across the country and continues to grow rapidly. We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. RVs are designed for memorable journeys, and we believe shopping for one should be a one-of-a-kind experience as well. We also believe in customer commitment, professionalism, a will to win, teamwork, having fun and investing in our people. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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